Terms of service
OVERVIEW
Welcome to JungleX! The terms “we”, “us” and “our” refer to JungleX. JungleX operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). JungleX is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), set out your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence and that you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including browsing our online store or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete, and that you have all necessary rights to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity carried out under your account. You may not transfer, sell, assign, or licence your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to provide an accurate representation of our products and services. However, please note that colours and product appearance may vary depending on your device, settings or configuration. Images on this website were generated using AI. Original products may vary slightly in appearance.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. JungleX will send a confirmation email shortly after payment is successfully processed. While all orders are initially accepted, JungleX reserves the right to cancel any order at any time for any reason.
Please review your order carefully before submission, as we may not be able to accommodate cancellation requests once payment has been accepted. If your order is amended or cancelled by JungleX, we will attempt to notify you using the contact details provided at the time of order.
Purchases are subject to our Refund Policy and our Returns & Exchanges Policy, which can be viewed here. You confirm that your purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the one in effect at the time of order, set out in your order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs or import charges.
Prices on our website may differ from those in physical shops or third-party stores. Promotional offers may be subject to separate terms. If such terms conflict with these Terms, the promotional terms shall apply.
You agree to provide accurate, current and complete purchase, payment and account information. You must promptly update your details, including email address and payment information, to allow us to complete transactions and contact you as required.
You confirm that: (i) the payment information provided is accurate and complete; (ii) you are duly authorised to use the chosen payment method; (iii) charges incurred will be honoured by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including taxes and delivery charges.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, risk of loss transfers to you.
For information about returning or exchanging items, please refer to our Returns & Exchanges Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content of the Services, including trademarks, branding, text, images, graphics, video, audio, product reviews, design and layout, are owned by JungleX, its affiliates or licensors and are protected by UK and international intellectual property laws.
These Terms permit personal, non-commercial use of the Services. You must not copy, distribute, modify, create derivative works, publicly display, publish, download, store, or transmit any materials without our prior written consent.
All JungleX names, logos and designs are our trademarks. You may not use these without prior written consent. Shopify’s trademarks remain the property of Shopify. Other names and marks are owned by their respective rights holders.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from your use of optional third-party tools.
Any use of these tools is at your own risk, and you should ensure you are familiar with and approve of the terms provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including new tools and resources). These features are also subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access.
If you decide to leave the Services to access third-party materials, you do so at your own risk. Please review third-party policies carefully before engaging in any transaction. Complaints or questions regarding third-party products and services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
JungleX is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with JungleX. Shopify is not responsible for any aspect of sales between you and JungleX. You hereby release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy.. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Review our privacy policy for more details.
SECTION 11 – FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received; and (iii) your Feedback will comply with these Terms.
We are under no obligation to maintain your Feedback in confidence, pay compensation, or respond to your Feedback.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change information or cancel orders without prior notice.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You may not:
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Use the Services for unlawful, malicious or harmful purposes;
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Violate any applicable laws, regulations, or rights of third parties;
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Infringe intellectual property rights;
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Harass, defame or threaten anyone;
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Transmit false, misleading or unsolicited content;
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Upload viruses, malware, or other harmful code;
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Interfere with the security or operation of the Services.
We may suspend, disable, or terminate your account if you breach these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain liable for amounts due up to termination.
Certain sections (Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, durability, title, or non-infringement.
We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, JungleX, Shopify, their affiliates and related parties shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Services or any products obtained through the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless JungleX, Shopify, and affiliates from any losses, damages, liabilities or claims arising from your breach of these Terms, violation of law or rights of others, or your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is unlawful, void or unenforceable, it shall be severed and the remainder shall remain in force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to exercise a right does not constitute a waiver. These Terms and associated policies constitute the entire agreement between you and JungleX.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign or transfer our rights at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales, and you consent to the jurisdiction of the courts therein.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Your continued use of the Services constitutes acceptance of the changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms should be sent to contact@junglexsupply.com.
Our contact information is:
Jungle Supply Limited
Company Registration Number: 16021298
Adress:
167–169 Great Portland Street
London W1W 5PF
United Kingdom
Contact:
+44 7444 492209